Crisis preparedness (in English)

The Swedish emergency preparedness system aims to protect life and health, critical infrastructure and fundamental values from all types of hazards.

Crisis preparedness at the local level

The responsibility for civil emergency planning is managed by three different levels of government: national, regional, and local. The local level is the municipality, e.g. Arjeplog.

Arjeplog Municipality has a crisis management organization in place and preparedness for handling extraordinary events. This is achieved through continuous work with risk and vulnerability analyses, preparedness/contingency plans and training. Much focus is also placed on joint efforts, i.e. collaboration and cooperation with other actors in the region, such as the County Administrative Board of Norrbotten and neighboring municipalities.

Crisis Communication

In case of a major emergency, the municipality’s website will be used to provide information about the event, along with practical advice to the public. Crisis information will also be communicated through our official social media channels, such as Facebook ( Länk till annan webbplats, öppnas i nytt fönster.).

You can also access information the following ways:

  • Through a so called Viktigt meddelande till allmänheten Länk till annan webbplats., an important message to the public. Announcements will be broadcast on radio and/or TV.
  • Via the national information number 113 13. You can call this number to receive, and give, information.
  • On the website Länk till annan webbplats.. also has a mobile app that you can install on your phone. Through the app, you will be provided with information about crises in your area.
  • On Sveriges Radio P4, Radio Norrbotten (frequency 103,0 MHz)
  • In situations where electronic communication is down, information will be spread through other means, such as flyers or notice boards.


Important phone numbers

SOS Alarm - 112
Call SOS Alarm if you or someone else is in an emergency situation and needs immediate help. Depending on the situation, you will receive help from the ambulance service, the fire department or the police.

Telephone number: 112. Website: SOS Alarm Länk till annan webbplats, öppnas i nytt fönster.

National information number - 113 13
National crisis information number. You can call this number to receive, and give, information in major accidents or emergencies. All the information provided by 113 13 has been verified by the local authority who is managing the situation, for example the municipality.
Telephone number: 113 13. Website: 11313 Länk till annan webbplats, öppnas i nytt fönster.

Police (non-emergency) - 114 14
Number to the police for non-emergency matters, e.g. reporting crimes or tip-offs.
Telephone number: 114 14. Website: Police, 114 14 Länk till annan webbplats.

Medical advisory service - 1177
The medical advisory service will answer your questions, assess your care needs, give you advice and refer you to the appropriate medical center when necessary. The medical advisory service is open 24 hours per day.

Telephone number: 1177. Website: 1177 Länk till annan webbplats.

116 000 - Hotline missing children
116 000 is a EU-wide emergency number for reporting missing children.
At the emergency number 116 000, you can around the clock:

  • report if your child goes missing.
  • report that you have found a child who has been reported missing.
  • report if you encounter a child who is lost or has been separated from their family.
  • seek information about your missing child.

Children’s helpline, BRIS
You can call BRIS (Barnens Rätt I Samhället, or Children’s Rights In Society) if you want to talk to an adult for help and support. The support services offer children and young adults up to 18 years old a secure, anonymous and free way to email, chat, or call a counselor. The telephone call will not show up on the telephone bill.

Telephone number: 116 111. Website: BRIS Länk till annan webbplats.

BRIS Adult helpline – about children
You can call the BRIS (Barnens Rätt I Samhället, or Children’s Rights In Society) Adult helpline if you are a parent and have questions or concerns to do with children. Both difficult issues and more everyday problems can be discussed.
Telephone number: 0771-50 50 50. Website: BRIS Adult helpline Länk till annan webbplats.

Kvinnofridslinjen – for women subjected to violence
Kvinnofridslinjen is a national telephone helpline for women subjected to threats, violence or sexual assault. Family members and close friends are also welcome to call. The helpline is open is open 24 hours per day. The call is free and will not show up on the telephone bill.

Telephone number: 020-50 50 50. Website: Kvinnofridslinjen Länk till annan webbplats.

Victim Support Sweden
Victim Support Sweden (Brottsofferjouren) helps and supports victims, witnesses and others affected by crime. The help is free and available to everyone, whether or not the crime has been reported and regardless of when it happened. Everything is kept confidential.
Telephone number: 0200-21 20 19. Website: Victim Support Sweden Länk till annan webbplats.

Publicerad av: Martin Stråmo
Senast ändrad:

Important phone numbers

Emergency situations
Phone number 112

National information number Phone number 113 13

Non emergency situation, police
Phone number +46 77 114 14 00

Information about poisoning
Phone number +46 10-456 67 00

Health/medical advice
Phone number +46 771-11 77 00

Rescue service
Phone number +46 961-141 12

Crisis information Länk till annan webbplats, öppnas i nytt fönster.


08.00-12.00 och 13.00-16.00

08.00-12.00 och 13.00-15.00

Vecka 25-32 måndag-fredag
09.00-12.00 och 13.00-15.00

Dag före afton
Dag före röd dag

0961 - 144 44
Mån-Fre: 08.00-16.00

Växel: 0961 - 140 00